Support & FAQ

MealPlan Mom is an AI-powered meal planning app for families. It generates personalized weekly meal plans with breakfast, lunch, and dinner based on your family's dietary needs, allergies, cuisine preferences, and budget. Each plan includes full recipes with ingredients, step-by-step instructions, nutritional info, and an organized shopping list.

Download MealPlan Mom from the App Store. Open the app and tap "Get Started." Enter your email, create a password, and choose your name. You can either create a new family or join an existing one with a 6-character invite code.

After creating your account, go to the Family tab. Add each family member with their name, age, dietary restrictions (e.g., gluten-free, kosher, vegan), food allergies, favorite cuisines, and portion size preferences. The more detail you provide, the better your meal plans will be.

Go to Settings to find your family's 6-character invite code. Share this code with the person you'd like to invite. When they create their account, they can enter the code to join your family group automatically.

Tap the Generate tab, choose the week you want to plan for, add any optional notes (like "we're having guests Saturday"), and tap Generate. The AI will create a complete weekly plan in about 30-60 seconds, tailored to your family's profiles.

Each day includes breakfast, lunch, and dinner. Every meal comes with a full recipe including ingredients, step-by-step cooking instructions, prep and cook times, difficulty level, and estimated nutritional information. If you have kid-friendly mode enabled, children get simpler alternative meals.

Yes! Tap on any meal to view its details, then tap "Regenerate." You can provide feedback about why you want a different meal (e.g., "too complex for a weeknight" or "we had salmon yesterday"). The AI will generate a new suggestion that fits better. Regenerations are counted against your monthly limit.

The AI uses all family members' allergy information when generating meal plans and avoids those allergens in recipes. However, AI can make mistakes — always double-check ingredient lists for allergens before preparing food, especially for severe allergies. MealPlan Mom is not a substitute for professional medical or dietary advice.

MealPlan Mom supports 17+ cuisine types including American, Italian, Mexican, Chinese, Japanese, Indian, Thai, Mediterranean, French, Korean, Middle Eastern, Ethiopian, Greek, Spanish, Vietnamese, Caribbean, Brazilian, and Moroccan. Set your preferences in your family's settings.

Free ($0): 1 meal plan per month, 2 regenerations, 1 family member.
Solo ($2.99/month): 4 meal plans per month, 10 regenerations, 1 family member.
Family ($4.99/month): 8 meal plans per month, 40 regenerations, unlimited family members, separate kid meal mode.
All paid plans include everything in the tier below them.

Go to Settings and tap "Upgrade." Choose the plan that works for you and confirm the purchase through Apple. Your new limits take effect immediately.

On your iPhone, go to Settings → [Your Name] → Subscriptions → MealPlan Mom → Cancel Subscription. Your access continues until the end of your current billing period. We don't handle cancellations directly — all subscription management goes through Apple.

No. Your existing meal plans, family data, and shopping lists are all preserved. You'll revert to Free tier limits (1 plan per month, 2 regenerations), but you won't lose any data.

Go to Settings in the app and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase. Your subscription status will be restored automatically.

Go to Settings, scroll down to the subscription section, and tap "Redeem Code." Enter your promo code and tap Redeem. If valid, your subscription will be activated immediately for the duration specified by the code.

Free and Solo plans support 1 family member. The Family plan ($4.99/month) supports unlimited family members — add everyone from toddlers to grandparents.

The family has one owner who manages members and settings. Other family members can join using the invite code, log in with their own account, and view meal plans — but only the owner can add/remove members or change family preferences.

Add the picky eater as a child family member and list their likes and dislikes in detail. Then go to your family preferences and choose "Separate Kid Meals" mode. The AI will generate simpler, kid-friendly alternatives for children alongside the main family meals.

Try these steps: (1) Check your internet connection. (2) Force-close the app and reopen it. (3) Make sure you're running the latest version from the App Store. (4) Restart your device. If the problem persists, contact us at support@mealplan.mom with a description of the issue.

Meal plan generation requires a stable internet connection and typically takes 30-60 seconds. If it fails: (1) Check your connection. (2) Try generating again. (3) If you consistently get failures, try simplifying your family preferences temporarily. If the problem persists, reach out to support@mealplan.mom.

Currently, password reset is handled through our support team. Contact support@mealplan.mom from the email address associated with your account and we'll help you reset it.